The Arc Utility Support Program

The Arc of Indiana’s new Utility Support Program can assist families with utility costs, including payment for utility bills, funding to reactivate or prevent disconnection of services, deposit assistance to begin services, and funding to cover back utility debt.

Eligibility Requirements

Utility AssistanceApplicants must meet all eligibility requirements

  • Family with a dependent child under the age of 18
  • One or more residents in household must have a disability
  • Thirty days income verification
  • Family income at or below 250% of federal poverty level
    • 2 person household – $40,050
    • 3 person household – $50,400
    • 4 person household – $60,750
    • 5 person household – $71,100
    • 6 person household – $81,450

Target Families to Receive Services

  • Families served or eligible for First Steps Services
  • Families receiving or on a waiting list for Medicaid Waiver Services
  • Families receiving or eligible for Indiana’s Children’s Special Health Care Services program

Eligible Utility Support Services

  • Funding to prevent disconnection of services
  • Funding to reactivate services
  • Funding to cover utility debt back to one year from date of application
  • Deposit assistance to begin services
  • Up to two months heating or cooling utility bill assistance

Referral Process

Families who believe they may eligible for assistance should contact The Arc’s Utility Support Program Coordinator.

The First Steps System Point of Entry (SPOE) and service providers may refer families by providing The Arc with pages 1-3 of the family’s First Steps Enrollment Form, or by submitting information which includes a listing of household members, family’s monthly income, and indication of need for utility assistance.

Eligibility Determination Process

The Arc’s Utility Support Program Coordinator will complete the eligibility review process and develop a plan regarding what services will be provided. All payments will be provided directly to the utility company.


To apply for assistance, or for questions or additional information regarding the Utility Support Program, please contact:

Gina DeWilde
Utility Support Program Coordinator
Fax: 800-573-9816

Utility Support Program Application

Utility Support Program Informational Flyer

Updated 2/2/16